Privacy Policy

01 Introduction

Relationship Resources, Inc. (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding personal data. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit relationshipresources.org, use this website, or interact with us through other means.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable privacy laws. Where consent is required, optional processing remains off until you make an affirmative choice.

02 Data controller

For GDPR and other data protection laws, the data controller is:

03 Information we collect

Information you provide

• Contact requests: your name, email address, subject, message, and other details you choose to provide.
• Resource and email sign-ups: your name, email address, and the communications you request, including video-series access notices.
• Donations: your payment and contact details are collected by our secure third-party donation processor. We do not store complete card numbers on this website.
• Applications, surveys, or feedback: information contained in materials or responses you submit to us.

Information collected automatically

• Server logs: hosting and security systems may record IP address, browser and device information, referring URLs, requested pages, timestamps, and diagnostic data.
• Local preferences: this site stores your color-theme choice when you select one and stores your privacy choice for up to six months.
• External media: YouTube may receive device and usage information only after you allow external media and a YouTube embed loads.

This site does not currently load advertising trackers or analytics cookies.

Cookies and privacy choices

Essential browser storage supports a choice you request, such as remembering privacy preferences or a selected color theme. Optional external media is disabled by default.

If you allow external media, this site can load privacy-enhanced YouTube embeds. YouTube may then process device information and set cookies under its own policies. Rejecting optional services does not prevent you from using the rest of this website.

Your privacy choice is stored for up to six months. You may withdraw or change that choice at any time.

04 Legal bases for processing

• Consent: when you affirmatively request communications or allow an optional service such as external media.
• Contract: when processing is needed to fulfill an agreement or take steps you request, such as registering for a program or processing a donation.
• Legitimate interests: to respond to inquiries, administer and secure the site, prevent abuse, and improve our services where those interests do not override your rights.
• Legal obligation: when we must retain or disclose information to comply with applicable law, accounting rules, or regulatory requirements.

05 How we use your information

• Provide, operate, maintain, and secure our website and services.
• Respond to questions, requests, registrations, and support needs.
• Process donations and provide required receipts.
• Send administrative or requested communications.
• Send newsletters or promotional communications when you have opted in.
• Evaluate applications, surveys, or feedback you submit.
• Comply with legal, accounting, and regulatory obligations.

Email communications

We market Relationship Resources websites and services by email only when we have a prior personal or business relationship with the recipient or have obtained the recipient’s email address through a verifiable opt-in procedure.

06 How we share your information

We disclose personal information only as needed for the purposes described in this policy:

• Service providers: hosting, form delivery, email, donation, and security providers that process information on our behalf. Current examples include the Relationship Resources WordPress form service and Zeffy for online donations.
• Optional external media: YouTube receives information only when you consent to and load its content.
• Legal requirements: when required by law, legal process, or a valid request from a public authority.
• Safety and legal rights: when reasonably necessary to prevent fraud, protect people or systems, investigate violations, or establish and defend legal claims.
• Aggregated information: non-identifying, aggregated information may be used for reporting or research.

We do not sell, rent, or trade personal data to third parties for their marketing purposes.

07 International data transfers

Relationship Resources is based in the United States. Information may be processed in the United States or other countries where our service providers operate. Where required for transfers from the European Economic Area or United Kingdom, we use recognized safeguards such as Standard Contractual Clauses or another lawful transfer mechanism.

08 Data retention

We retain personal information only as long as reasonably necessary for the purpose for which it was collected and for applicable legal, accounting, or reporting requirements. For example, donation records may be retained for seven years for tax and accounting purposes, subscription information is retained until you unsubscribe, and the site privacy choice expires after approximately six months.

09 Your data protection rights

Depending on where you live, you may have rights to:

• Request access to and a copy of your personal data.
• Correct inaccurate or incomplete information.
• Request deletion or restriction of processing in certain circumstances.
• Receive portable data in a structured, machine-readable format.
• Object to processing based on legitimate interests.
• Withdraw consent at any time without affecting earlier lawful processing.
• Lodge a complaint with the data protection authority where you live or work.

To exercise a right, email info@relationshipresources.org. We may need to verify your identity and will respond within one month, as required by the GDPR.

10 Data security

We use reasonable technical and organizational safeguards, including encrypted transmission, access controls, and service providers selected to support secure processing. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.

11 Children’s privacy

This site is not intended for children under 16, and we do not knowingly collect personal data from children under 16. A parent or guardian who believes a child has provided information may contact us to request its deletion.

12 Links to other websites

Our site links to services and websites we do not operate. We are not responsible for their content or privacy practices. Review the privacy policy of a third-party service before providing information to it.

13 Changes to this policy

We may update this Privacy Policy as our services, technology, or legal obligations change. We will publish the revised policy here, update the date above, and provide additional notice when required.

14 Contact us

Questions, concerns, or privacy requests may be sent to: